By Dawda Baldeh
The Gambia Bureau of Statistic (GBoS), in collaboration with the National Water and Electricity Company (NAWEC) has begun a nationwide data collection exercise at a slated cost of D21m.
Speaking at the press briefing, Nani Juwara, Managing Director of NAWEC, declare that the entire project is funded by the World Band Group and said the project will add significant value to provide effective service delivery.
He said, the project is geared to ensure dependable data is collected not only for the internet operators but also to serve the customers.
“The project is meant to improve accuracy of billing, quality of supply and quicker fault response time”.
The aims for the data collection are to help Identification of obsolete and damaged equipment such as meters, transformers poles and also to upgrading and replacement.
Adding that, the exercise is meant to ensure better resource distribution, improved and effective customer services. “We can only achieve the benefit highlighted, if we rely on data we have collected from the exercise”, he said.
He expressed hope that the service given to GBoS will add a huge benefit to the country. Without proper data collection, we can find it very difficult to coop with system.
According to the NAWEC boss, the project is under three components (3) of The Gambia Electricity Restoration and Modernization Project (GERMP). We thank the World Bank group for supporting the project and all other partners from Boka IMS, NAWEC, GBoS.
Alassan Jagne Change Manager of IMS said, the six (6) months data collection service by Gambia Bureau of Statistic (GBoS) through NAWEC is supported by the World Bank that will last for six months.
Jagne said, the field staff are provided with ID Cards that will bear the name of the respondent as well as the logo of NAWEC and GBoS, with a letter given to them as a reference, he added.
“The data collection is geared to provide effective service delivery for NAWEC. Data collectors will go door to door collecting information from customers to ensure effective service delivery for NAWEC”.
He expressed gratitude to NAWEC for giving GBoS the opportunity and assured proper data collection exercise during the process.
According to him, the entire Boka Information Management System is six millions five hundred thousand dollars ($6.5m) in which twenty one million dalasi (D21m) is for the data collection service.
He added the new technology will help to address challenges face by NAWEC for the previous years.
“Sometimes electric poles will be damaged but customers find it difficult to give NAWEC proper information for them to get access to that pole, but with the new system NAWEC can easily locate the place”, he noted.
He urged the public to collaborate with the field staff and to give them access to the information they need during the process such as access to electric meters, water meters, and also to ask questions they need to know during the process.
Edrisa B Jarju, Chairman of Boka also joined officials and commended the partners for the join initiative saying it will help to mitigate the challenges face by many customers in the country.
Other speaker is Matar Manjang who also describes the initiative as a modern system that will address the challenges between the customers and the stakeholders.